Frequently Asked Questions

• What type of aircraft do you use?

Overland Airways currently has in its fleet‚ two (02) B1900D‚ two (02) ATR42-320‚ one(01) ATR 42-300‚ one (01) ATR 72-202 and two (2) Embraer E-175 Aircraft.

The Beech 1900D is an executive aircraft that possesses amongst other distinct features‚ extensive passenger legroom‚ luxurious cabin interiors and comfortable leather seats. Every seat in this aircraft model is a window seat.

The ATR 42-320 is one of the most successful regional turbo prop aircraft in the air transport industry and is most suitable for the twenty-first century traveler. It also possesses unique characteristics of high technology‚ comfort and reliability in a spacious‚ soundproofed and luxurious cabin environment.

The ATR72 aircraft has a single class cabin with easy aisle access to every seat. The aircraft offers passengers greatly enhanced on-board comfort and significantly reduced noise level.

The Embraer E-175 offers enhanced comfort. Its interior is meticulously designed with a focus on spaciousness‚ featuring a Premium Cabin including ample legroom‚ plush seating‚ and a luxurious ambience ensuring a delightful travel experience for every passenger on board

What is the passenger capacity of the Beechcraft 1900D?
The Beech 1900D model has an eighteen (18) seat configuration.

What is the passenger capacity of the ATR42-320?
The ATR42-320 series has a forty-eight (48) seat configuration

What is the passenger capacity of the ATR72?
The ATR72 series has a sixty-eight (68) seat configuration

What is the passenger capacity of the Embraer E-175?
The Embraer E-175 series has an Eighty-eight (88) seat configuration

What are your routes?
Overland Airways currently operates to the following locations: Abuja‚ Akure‚ Dutse‚ Ibadan‚ Ilorin‚ Jalingo‚ Lagos‚ Warri and Gombe.

We are scheduled to commence Phase II of our route expansion plans to cover Port Harcourt‚ Benin‚ Makurdi‚ Sokoto‚ Enugu‚ Owerri and other areas of Nigeria soon.

Do you give Discount for Children?
Yes‚ we offer 25% discounted rates for children to preferred destination. However‚ infants (less than two years old) are entitled to 90% ticket rebate to preferred destination.

What is your rebate policy?
Rebate tickets are confirmed subject to seat availability.

Do you fly direct to Abuja from Lagos?
We do not operate direct scheduled flights from Lagos to Abuja presently. We will commence direct flights from Lagos - Abuja soon. Currently our flight schedule on this route is: Lagos - Ilorin - Abuja or Lagos - Ibadan - Abuja.

Do you depart on Schedule?
Yes.

How much do you charge for excess Luggage?
N1000 (One Thousand Naira) flat rate is charged per kilogram(kg) on excess luggage

Do you carry Cargo?
Yes‚ we accept cargo. For cargo services‚ please call 08035355005/6.

Do you do charter and how much do you charge?
Yes‚ we provide charter services. However‚ charter costs are dependent upon preferred destination‚ applicable airport and navigational charges. For charter enquiries‚ call 08035355005/6. 

Do you fly On Weekends?
Yes we operate weekend (Saturdays & Sundays) flights. Please see our flight schedule (Here)

How long does it take to hold my bookings?

Bookings can be held for only 30mins after which same is cancelled if payment is not made during this period

Can reservations be made at the airport?

Yes‚ you can make reservations at any of our airport offices. Check our Station Offices to see the nearest station to you.

How can I request a refund?

Kindly send a mail to refunds@overlandairways.com to request a refund.

What is your charge for No Show and cancellation policy?

We charge 25% for No Show and Cancellation of ticket

Can I change my flight date on your website?

Please be informed that changes cannot be made on the website. However‚ you can send your change request to fly@overlandairways.com and/or call 08035355005/6. You can also send a Whatapp message to 07038225811 and 08035355100 for more enquiries.

Can I transfer my ticket to someone else‚ if I’m not using it?

Please note that our tickets are not transferrable. If you would not be using your ticket‚ it is advised that you leave it opened for future use or request a refund. Please send a mail to fly@overlandairways.com and/or call 08035355005/6. You can also send a whatsapp message to 07038225811 and 08035355100 for more enquiries.

Can I change the name on my ticket?

Please be informed that we do not process name change on our tickets.

What documents do I need to travel on Overland Airways?

A valid government issued photo ID is required for all passengers to board any Overland Airways flight.

Does my child need an ID to fly Overland Airways?

Yes‚ children are required to present a photo ID in order to board any of our flights. A birth certificate or a passport for infants is acceptable.

What ages are eligible for infant and child tickets?

Minors (infant & child)
Infant - 0-Less than 2 years
Child - 2-Less than 11 years

Please note that the infant must be seated on the accompanying adult passenger’s lap during the flight.
For more details‚ click here: https://www.overlandairways.com/Travel-Information/SpecialRequirements

What is my baggage allowance?

Your baggage allowance depends on the class of ticket purchased:

• Economy Class: 15kg - 23kg of checked luggage and one carry-on bag up to 6kg.
• Premium Cabin: Up to 25kg of checked luggage and one carry-on bag up to 7kg.

For further enquiries and assistance please call our Customer Contact Center on +234(0)803 535 5100

Can I check in my child’s car seat and stroller?

Yes‚ you can check in your child's car seat and stroller at no extra cost.

Can I carry my infant on my lap instead of paying for a seat?

Yes‚ you can carry your infant on your lap if they are under the age of 2. Infants under the age of 2 years pay 10% of the ticket of the accompanying paying adult as long as they are seated on the adult passenger's lap.

Please note that Children aged 2 – 11 pay 75% of the adult ticket fare in all classes.

Can I fly with Overland Airways while I am pregnant?

Yes‚ Passengers up to the 27th week of pregnancy can travel without any complications. Between the 28th week and 32nd week of pregnancy‚ Overland Airways allows passengers to travel as long as they provide a 'fit to fly' certificate given by a medical certificate. For further information‚ please click this link https://www.overlandairways.com/Travel-Information/SpecialRequirements or contact our Customer Care Center on +234(0)803 535 5100

What if I require a special assistance?

If you require special assistance‚ due to a disability‚ reduced mobility or for any other reason‚ please notify us during booking your travel on Overland Airways flight. Kindly contact us at least 48 hours prior to the departure of your flight to inform us of any special requirements you may need at check-in‚ while boarding and on board the aircraft. Please click this link for more information: https://www.overlandairways.com/Travel-Information/SpecialRequirements

Can I upgrade my ticket at the airport?

Yes‚ you can upgrade your ticket at the airport‚ subject to availability. Visit our ticket counter or speak with a customer service representative upon arrival. Please note that upgrade fees will apply.

Can my child fly without an adult?

For unaccompanied minors i.e. children between the ages of 5 and 11 years‚ the parent/guardian is required to fill and submit the Unaccompanied Minor Information Form UMFORM at our ticketing offices. Please note that an adult ticket must be purchased for the child. For more information‚ please click: https://www.overlandairways.com/Travel-Information/SpecialRequirements